diff --git a/apps/page/pickup-shelf/src/lib/pickup-shelf-in/pickup-shelf-in.component.ts b/apps/page/pickup-shelf/src/lib/pickup-shelf-in/pickup-shelf-in.component.ts
index 8f5f932fa..2d13f0738 100644
--- a/apps/page/pickup-shelf/src/lib/pickup-shelf-in/pickup-shelf-in.component.ts
+++ b/apps/page/pickup-shelf/src/lib/pickup-shelf-in/pickup-shelf-in.component.ts
@@ -96,6 +96,10 @@ export class PickupShelfInComponent extends PickupShelfBaseComponent {
 
     const order = await this.detailsStore.order$.pipe(take(1)).toPromise();
 
+    if (!order) {
+      return;
+    }
+
     if (order?.orderNumber) {
       return order?.orderNumber;
     }
@@ -110,6 +114,12 @@ export class PickupShelfInComponent extends PickupShelfBaseComponent {
     const orderItemSubsetId = this.detailsStore.orderItemSubsetId;
     const compartmentInfo = this.detailsStore.compartmentInfo;
 
+    // Ticket #4692 - Wenn keine Order vorhanden ist, dann soll Breadcrumb nicht erstellt werden
+    // Dies kann z.B. passieren bei Datenbankproblemen wenn das Fetchen der Order sehr lange braucht
+    if (!order) {
+      return;
+    }
+
     return this._pickupShelfInNavigationService.detailRoute({
       item: {
         orderId: order?.id,
diff --git a/apps/shared/shell/src/lib/side-menu/side-menu.component.ts b/apps/shared/shell/src/lib/side-menu/side-menu.component.ts
index ee13aff58..48f92eef6 100644
--- a/apps/shared/shell/src/lib/side-menu/side-menu.component.ts
+++ b/apps/shared/shell/src/lib/side-menu/side-menu.component.ts
@@ -226,15 +226,40 @@ export class ShellSideMenuComponent {
             }
           }, undefined);
 
-        if (!lastCrumb || lastCrumb?.path?.includes('undefined') || lastCrumb?.path?.includes('null')) {
+        if (!lastCrumb) {
           return fallback;
         }
 
+        // #4692 Return Fallback if Values contain undefined or null values, regardless if path is from type string or array
+        if (typeof lastCrumb?.path === 'string') {
+          if (lastCrumb?.path?.includes('undefined') || lastCrumb?.path?.includes('null')) {
+            return fallback;
+          }
+        } else {
+          let valuesToCheck = [];
+
+          for (const value of lastCrumb?.path) {
+            if (value?.outlets && value?.outlets?.primary && value?.outlets?.side) {
+              valuesToCheck.push(...Object.values(value?.outlets?.primary), ...Object.values(value?.outlets?.side));
+            } else {
+              valuesToCheck.push(value);
+            }
+          }
+
+          if (this.checkIfArrayContainsUndefinedOrNull(valuesToCheck)) {
+            return fallback;
+          }
+        }
+
         return { path: lastCrumb.path, queryParams: lastCrumb.params };
       })
     );
   }
 
+  checkIfArrayContainsUndefinedOrNull(array: any[]) {
+    return array?.includes(undefined) || array?.includes('undefined') || array?.includes(null) || array?.includes('null');
+  }
+
   getLastActivatedCustomerProcessId$() {
     return this._app.getProcesses$('customer').pipe(
       map((processes) => {